Luggage locker reservation in advance – up to 30 days

At MedHotel Smart Krupnicza, you can reserve a luggage locker up to a month in advance. It’s the perfect solution if you’re planning an early arrival or a late departure and want to be sure you can store your luggage without any hassle.

How it works (step by step)

  1. Make an online reservation: go to the locker reservation form → Reserve a locker

  2. Select the date and time slot for your luggage storage (you can book up to 30 days in advance).

  3. Confirm your reservation:

    • MedHotel guest: provide your booking number / last name (the system will automatically verify your eligibility).

    • Non-hotel guest: complete the payment of 45.00 PLN according to the rules – 
      payment details
       

  4. Receive your access code: on the activation day, you will receive an individual code that opens the locker and the main entrance door to the hotel.

Priority rule

  • MedHotel guests have priority in locker allocation (verification based on booking number).

  • Non-hotel guests may use the lockers only if available and after paying the 45.00 PLN fee.

Main conditions

  • Reservations can be made up to 30 days before the planned storage date.

  • Availability is limited – reservations are confirmed based on the order of requests and the guest’s hotel status.

  • Luggage dimensions and weight: max. 80 × 50 × 40 cm and 10 kg per locker.

  • Exceeding the time, weight, or size limits may result in an additional fee.

  • Each locker has an individual access code (the same code opens the hotel’s main entrance).

Prices

  • MedHotel guests: reservation without a booking fee
    (according to the hotel’s internal luggage storage rules).

  • Non-hotel guests: 45.00 PLN
    (fee for reserving/using a locker) → more information.

Frequently Asked Questions (FAQ)

Can I reserve more than one locker?
Yes, depending on availability. Please note that the second and any additional lockers are treated as a paid service.

What if I am not a hotel guest?
You can reserve a locker only if available and after paying the 45.00 PLN feepayment details.

When will I receive my locker code?
On the day your reservation becomes active. The code is unique and also opens the hotel’s main entrance.

The code stopped working – what should I do?
Please contact the staff – we will help you restore access
(a fee for emergency opening applies according to the price list).

What if my luggage is larger?
The lockers fit medium-sized suitcases and most cabin luggage
(e.g., Ryanair, LOT, Wizz Air). XXL suitcases, large sports bags or strollers
may not fit.

MedHotel Smart Krupnicza – intelligent solutions for modern travellers.